Visiting a Mattress Showroom vs Buying a Bed-in-a-Box


You may not buy a new mattress very often, but when you do, you've got a big choice to make: do you go with your local brick-and-mortar mattress store or a "bed-in-a-box" online retailer? In this post, we will outline the benefits of visiting mattress stores rather than ordering from a trendy e-commerce mattress brand.

Try Before You Buy

Sure, mattresses have standardized dimensions; for instance, a Queen mattress is 60 inches by 80 inches. But there really is no one-size-fits-all bed. Our bodies and sleeping positions vary – some sleepers require a firmer mattress while others feel more comfortable on a softer surface. You won't know which kind of mattress will give you the best night's sleep until you put your comfort to the test.

When you browse mattresses for sale online, you can read the product descriptions and pore over customer reviews, but until you lie down on the mattress yourself, you won't know if it's truly right for you. Online "bed-in-a-box" companies may offer free return shipping and a money-back guarantee, but the time and effort just don't seem worth it.

Brick-and-mortar mattress stores, on the other hand, give shoppers the opportunity to experience the mattress before making any sort of commitment. Take a walk through the showroom, have a lie-down on any number of mattresses, and choose the one that feels best.

Get Guidance From the Experts

Shopping online can be an isolating experience, and the onus is on the customer to get all the information they need to make an informed decision. Sure, you can peruse blog posts and FAQs on the mattress brand's website, but what if you just need a straightforward answer to a simple question?

Mattress stores have product experts on staff. If you don’t know what you’re looking for in a new mattress, the store's salespeople are there to help you find the product that will best suit your needs. Having professionals around to guide you in the right direction certainly makes the experience a whole lot easier.

Take Advantage of Full-Service Delivery

So, you've bought a brand new mattress – but what will you do with your old one? Most residential waste management services will not remove a mattress that's left on the curb, which means it's your responsibility to schedule an appointment with a mattress removal company. Unless you buy your new mattress from a store that offers full-service delivery.

Online "bed-in-a-box" companies rarely offer mattress removal among their services. They typically use parcel delivery services like UPS and FedEx rather than sending out their own in-house employees. Mattress stores, on the other hand, often provide full-service delivery, which can include the removal of your old mattress. It can also involve bringing the new mattress inside your home for you so that it's not blocking the door or getting damaged or stolen on your front porch.

Ultimately, when you make a purchase online, you don't really know what you're going to get. Those trendy online mattress companies may have extensive advertising and stellar reviews, but the only way to really know if a mattress is right for you is to experience it.

When you're ready to buy a new mattress, let the experts at Mattress Plus help you find the perfect sleep system.



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